The Shore, Leith. Edinburgh.
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Short Term and Holiday Letting Terms & Conditions

In these Terms and Conditions "We" and "The Website" being: Leith Lets and acting as booking agents on behalf of the "The Owners" being: The property owners/ managers/ landlords or agency acting on behalf of, in letting accommodation to "The Guests" being: The Person or Persons making a booking and entering into a contract to rent a property, and their guests.

By using The Website you are signifying your acceptance of these Terms and Conditions set out below. We reserve the right to alter or amend these Terms and Conditions at any time. Continued use of this service after the changes have been made will constitute acceptance of the altered terms.

All personal information that you provide to us will be subject to our strict data protection obligations which are set out in our Privacy Policy, which can be seen 'here'.

We act only as advertising agents for The Owners of the property and can give no guarantee or warranty as to the state or condition of the property. We will not be liable for any act, neglect or default on the part of The Owners or any other person nor for any accident, damage, loss, injury, expense or inconvenience whether to person or property which The Guests or any other person may suffer or incur.

A non refundable, non transferable booking deposit equal to 10% of the booking value is required for our service when the booking is made. When the deposit is paid and cleared, final details of the property and The Owners details will be provided in the booking confirmation. If The Guests cancel a booking before taking up the rental the deposit is retained without exception. We advise The Guests to take out relevant holiday insurance to cover them in the event they may need to cancel.

Whilst We use our best endeavours to ensure the accuracy of all information supplied and details of properties are given in good faith, no warranty is given as to their accuracy and We do not accept responsibility or liability for any loss or damage resulting from information given or statements made whether verbally or in writing.

As We are not a party to the booking contract, We can not be held responsible if The Owner does not honour the booking or provides accommodation which is different from that reserved. Accordingly, We shall not be responsible for any loss, claim, cost, damage or injury which you may incur (directly or indirectly) as a result.

The booking confirmation is between The Guests and The Owners, and is also to be subject to the Terms and Conditions supplied by The Owners to The Guests. It should be noted that it is common practice for The Owners to request a refundable damages deposit against any damages that may occur to their property during the stay, and also require the balance payment to be paid in full prior to arrival.

The Owners must honour all bookings. If for any reasons the accommodation is no longer available The Owners must offer The Guests alternative accommodation of an equal or higher standard at the same rate. The Owners may also offer The Guests a full refund which is to include the 10% booking deposit We charged The Guests.

If The Owners already have confirmed bookings for the enquiry period and knowingly or otherwise state that their accommodation is available and confirmation is made then this will be deemed to be The Owners mistake and the condition above will apply. If The Owners provide an incorrect rate as the total charge and confirmation is made then this will be deemed to be The Owners mistake and the condition above will apply.

If The Guests are dissatisfied with the accommodation provided and the accommodation is not as advertised, The Owners are responsible for any refund which is to include the 10% booking deposit We charged The Guests.

The Owners are responsible of being able to be contacted on the day of The Guests arrival. If The Guests are unable to gain access to the property and can prove that they have exhausted every possible opportunity, and given The Owners sufficient time to provide access, The Owners will be liable to refund The Guests in full, which is to include the 10% booking deposit We charged The Guests. We shall not be liable for any claims, actions or expenses, including legal expenses, arising as a result of The Guests being unable to gain access to a property, or against The Owners being unable to be contacted.

Under no circumstances may more than the maximum number of persons as stated in the confirmation of booking, occupy a property. The Owners reserve the right to refuse admittance if this condition is not observed.

We can not be held liable by The Owners in the event of The Guests cancelling or not showing up, and The Owners are advised to take out any relevant insurance to cover any losses that may arise from this event.

We and The Owners do not accept liability or pay compensation for any loss, damage or expense where our obligations are prevented or affected by reason of Force Majeure.

Force Majeure means any event which We or The Owners providing the service could not, even with all due care, foresee or avoid such as war or threat of war, riots, civil strife, terrorist activity, epidemic, pandemic, industrial action, natural or nuclear disaster, fire, flood, adverse weather conditions, closure of airports or ports, technical problems with transport, governmental action and all other similar events.

Whilst We do not accept any responsibility if The Guests are not satisfied with the accommodation offered, We may at our sole discretion take up the matter with The Owners on The Guests behalf and only after The Guests have given The Owners every opportunity to rectify the problem, and provided that We have been given full details of the complaint in writing not later than 48 hours after the commencement of the period of the holiday let. Complaints which are not reported immediately will not be entertained subsequently, and no correspondence will be entered into in respect of complaints made on departure or after your return home.

The Owners are responsible for checking the property details and making sure the information about their property is correct, accurate, legal and decent and complies with Scottish Law. We are to be indemnified and reimbursed against any loss, damage, costs or expenses of any sort that We may incur or for which We become liable as the result of the display of information provided by The Owners or that We copy from The Owners website.

We will not guarantee or provide promise that the information displayed on The Website will be free from mistake, error and false information or be incorrect in any way. We accept no responsibility or liability for any financial loss, loss or damage to property, or persons as a result of incorrect information that may be published on The Website.

We will be allowed to use the information provided by The Owners, and advertise the properties in any way we see fit.

We do not take any responsibility for gas and electrical safety of any properties. The Owners are responsible for maintaining their properties and adhering to all relevant laws and legislations.

We can not be held responsible for any personal injury of The Guests whilst in occupation of the holiday let property.

We reserve the right to withdraw our service at anytime.

We accept no responsibility for any damage in any shape or form to The Owners property.

We accept no liability in respect of damage to, or loss of, personal property.

We reserve the right to delete, modify or amend any of The Website content.

The Owners are responsible for all council tax bills, utility bills and building maintenance bills unless another agreement has been made prior to the booking.

We will not accept responsibility or liability in any way in the event of death, personal injury, damage or loss of property or health, that arises as a result of using The Website. The personal actions of The Owners, or any users of The Website including private landlords, letting agencies or searching tenants in no way reflect the personal actions, beliefs or views of anyone We are connected with. We are in no way responsible for the actions of the above mentioned.

The Owners must have consent to let their property by all other parties that are involved in any way. The Owners will be held responsible in the event of any of these terms are broken.

If any of the Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

These Terms and Conditions shall be governed and construed in accordance with the law of Scotland. Any dispute in relation thereto will be subject to the exclusive jurisdiction of the courts of Scotland.

Thank you for reading our Terms and Conditions. If you have any questions or need clarification on any point please email us at

© Leith Lets 2012